Frequently Asked Questions
Bridging the gap between style and substance.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Returns are free for domestic customers.
How do I find my correct size?
Every product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specific product dimensions.
Are your materials sustainably sourced?
Yes, Skill Gap is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window where changes can be made. Please contact our support team immediately via live chat for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options through Klarna and Afterpay.